Responsible Gaming at cc7
We care about your wellbeing. Play within your limits and enjoy a safe, fair experience every time you log in.
Our Commitment to Safe Play
At cc7, we believe that gambling should always be a form of entertainment — never a financial strategy or an escape from daily stress. Our platform is built on the principle that every player in Bangladesh deserves a safe, transparent, and fair gaming environment. We take our responsibility seriously, and we have put robust tools in place to help you maintain control over your gambling activity.
Whether you enjoy cricket betting during a BPL match, spinning slots on a quiet evening, or exploring live casino tables, cc7 provides you with practical tools to set personal boundaries, take breaks, and seek help if gambling ever starts to feel out of control. This page explains everything you need to know about staying safe while playing on cc7.
Recognising Problem Gambling
Problem gambling can affect anyone regardless of age, income, or background. It often develops gradually and can be difficult to recognise in yourself. Watch out for these warning signs:
- Spending more money on gambling than you can afford to lose
- Chasing losses by placing larger bets to try to win back money
- Neglecting work, family, or personal responsibilities due to gambling
- Borrowing money or selling possessions to fund your gambling habit
- Feeling anxious, irritable, or restless when not gambling
- Hiding your gambling activity from family or friends in Dhaka, Chittagong, or elsewhere
If you recognise any of these signs in yourself or someone you know, we strongly encourage you to use our responsible gaming tools or reach out to our support team immediately. Acting early is always the best approach.
⚠️ Important Reminder
Gambling is not a way to earn money. Every game has a built-in house edge, which means the platform statistically wins over time. Only gamble with money you can afford to lose for entertainment purposes, and never gamble to pay off debts or cover living expenses. If gambling stops being fun, stop playing.
Tools We Provide to Keep You Safe
Deposit Limits
Set daily, weekly, or monthly deposit caps to stay within your budget and avoid overspending.
Time-Out
Take a short break from gambling for 24 hours, 7 days, or 30 days without permanently closing your account.
Self-Exclusion
Request a long-term self-exclusion period of 3, 6, or 12 months if you feel you need a serious break from all gambling activity.
Activity History
Review your complete betting history, wins, and losses at any time to stay fully aware of your spending patterns.
Reality Checks
Receive periodic pop-up reminders showing how long you have been playing and how much you have spent during your session.
Support Access
Our support team is available around the clock to assist you with any responsible gaming concerns or account restrictions.
Responsible Gaming Tools Explained
Deposit Limit Controls
You can set a maximum deposit amount on a daily, weekly, or monthly basis directly from your cc7 account settings. Once a limit is set, it takes effect immediately. Any request to increase a deposit limit will be subject to a 24-hour cooling-off period before the change is applied, giving you time to reconsider. Decreases take effect instantly. This tool is especially helpful for players managing budgets via bKash or Nagad.
Time-Out Periods
A time-out is a short voluntary break from gambling. You can activate a time-out for 24 hours, 3 days, 7 days, or 30 days. During a time-out, your account remains active for withdrawal purposes but you cannot place any new bets or access games. This is the ideal option if you feel you need a brief pause to reassess your gaming habits without committing to a full self-exclusion.
Self-Exclusion
If you feel that gambling has become a significant problem in your life, you can request a self-exclusion of 3, 6, or 12 months. During this period your account will be fully suspended, all marketing communications will be stopped, and no new account may be opened. Contact our support team at [email protected] to initiate this process.
Activity Monitoring
cc7 monitors player activity for patterns associated with problem gambling. If our system detects unusual betting patterns, escalating deposit frequency, or large irregular losses, our responsible gaming team may proactively reach out to check on your wellbeing. This monitoring is confidential and is part of our commitment to your safety.
Keeping Gambling Fun and in Control
The golden rule of responsible gaming is simple: only gamble with money you can genuinely afford to lose. Before you start any session on cc7 — whether it is a BPL cricket match, a round of slots, or a live casino table — decide on a budget and stick to it. Treat any winnings as a bonus, not as income you can rely on.
Take regular breaks, especially during long cricket betting sessions or extended live casino play. Use our reality-check feature so you always know how long you have been playing. Never gamble when you are feeling emotionally low, under financial pressure, or after consuming alcohol. If you ever feel that gambling is affecting your relationships, your mental health, or your finances, please pause and use one of our self-management tools or contact our team. We are here to help — not just to offer games.
Need Help? Contact Our Support Team
If gambling is becoming a concern for you or someone you know, please do not hesitate to contact our responsible gaming support team. We are available 24/7 and all inquiries are handled with complete confidentiality.
[email protected]